Innovation
Data and artificial intelligence serving our partners and their customers
We use AI to simplify the customer journey, offering instant and relevant responses at every stage.
We put data at the heart of our strategy, providing you with valuable insights for informed decision-making and optimal performance.
Through artificial intelligence, we turn data into innovative solutions that automate processes, boost efficiency, and unlock new growth opportunities.
AI and Data: a powerful duo transforming claims management
In partnership with Orange, we have set up an automatic claims acceptance solution using AI.
A customer can declare a claim in 2 minutes, obtain acceptance in a few seconds, and have his or her phone repaired within a day by a local repairer.
Our data platform allows us to process all types of data in order to provide our partners with valuable analyses, predictions and insights.
We take a co-creative approach, providing end-to-end, personalised support tailored to each partner’s specific challenges from underwriting to claims reporting.
